Shipping policy

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DELIVERY
Shipment in Belgium, Denmark, Estonia, Finland, France, Greece, Netherlands, Ireland, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia,
Slovenia, Spain, United Kingdom, Sweden, Czech Republic,
Germany, Hungary, Austria takes place with DAO or Post Danmark, and can be expected after 2-5 working days.
La Chance ApS pays all shipping costs from store to customer, We deliver FREE FREE in Denmark.
We make sure that delivery time is usually within 3-5 business days (the jewelry will be handmade by order in our workshop) and within 6 weeks if it is an order item at the goldsmith. If the item is in a backorder or there are other delivery difficulties, you will receive notification by e-mail about when delivery is possible.

Delivery in Denmark is free, as we choose to sell only through the webshop in Denmark. This ensures the customer by purchasing a genuine La Chance necklace!
Your packages will be shipped with DAO or Post Danmark and will be delivered to your parcel shop or at your door depending on the conditions of DAO or Post Nord.
Remember, you can also choose to have your packages sent to your workplace.
Your order will be shipped as soon as possible and no later than 3-5 business days - unless you have requested delivery later. Should your delivery be delayed, you will be contacted by us.

NB: For Christmas, sales or similar, longer processing time may occur. We recommend that you order Christmas presents in good time if you want to guarantee them before Christmas Eve.
If you wish to ship the package at a specific date, we will send the package from our online shop everyday before the desired delivery date. Timely delivery assumes that you have ordered your goods at least 3 working days before you want delivery. In addition, Post Danmark assumes delivery on a day-to-day basis. La Chance ApS can not be held liable for delays in the carrier, weather conditions, inadequate delivery by third parties and other external influences.
Currently we do not ship on Saturdays, Sundays and public holidays.
Freight Fee Summary:

Ordinary delivery in Denmark, freight is free

Orders with delivery to other EU countries than in the above license are freight of DKK 150.00.
Delivery to countries outside the EU is subject to the country's customs and VAT settlement. Freight for current FedEx tariffs.

La Chance is not liable for damages if a wrong address is entered when ordering, which results in a loss of shipping.

DAMAGED PACKAGES
If your package is damaged by delivery, you must advertise to Post Danmark or DAO.
In case of visible damage, please refuse receipt. If the package is already received, it must be advertised as soon as possible and on the same day. Remember to receive with RESERVATIONS. Contact La Chance Customer Service at info@lachance.dk- so we help with the advertising processing.
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LEVERING
Forsendelse i Belgien, Danmark, Estland, Finland, Frankrig, Grækenland, Holland, Irland, Italien, Letland, Litauen, Luxembourg, Polen, Portugal, Rumænien, Slovakiet,
Slovenien, Spanien, Storbritannien, Sverige, Tjekkiet,
Tyskland, Ungarn, Østrig sker med DAO eller Post Danmark, og kan forventes fremme efter 2-5 hverdage.
La Chance ApS betaler alle forsendelsesomkostninger fra butik til kunde, Vi leverer FRAGT FRIT i Danmark.
Vi bestræber os på, at leveringstiden normalt er inden for 3-5 hverdage (smykkerne bliver håndlavet pr bestilling I vores værksted) og indenfor 6 uger såfremt det er en bestillingsvare hos guldsmeden. Hvis varen er i restordre, eller der er andre leveringsvanskeligheder, vil du modtage oplysning via e-mail om, hvornår levering er mulig.

Levering i Danmark er gratis, da vi vælger at kun sælge via webshoppen i Danmark. dette sikrer at kunden ved at de køber et ÆGTE La Chance smykke!
Dine pakker bliver sendt med DAO eller Post Danmark og der bliver leveret til din pakkeshop eller til din dør afhængig af DAO eller Post Nords betingelser.
Husk, du kan også vælge at få dine pakker sendt til din arbejdsplads.
Din bestilling afsendes hurtigst muligt og senest inden for 3-5 hverdage - medmindre du har ønsket senere levering. Skulle leveringen mod forventning blive forsinket, vil du blive kontaktet af os.

OBS: omkring jul, udsalg eller lignende kan der forekomme længere behandlingstid. Vi anbefaler at du bestiller julegaver i god tid hvis du vil garantere at have dem inden juleaften.
Hvis du ønsker levering af pakken på en bestemt dato, sender vi pakken fra vores online shop hverdagen før den ønskede leveringsdato. Rettidig levering forudsætter, at du har bestilt dine varer minimum 3 hverdage inden du ønsker levering. Derudover forudsætter rettidig levering at Post Danmark overholder dag-til-dag levering. La Chance ApS kan ikke drages til ansvar for forsinkelser hos fragtføreren, vejrforhold, mangelfuld levering fra tredjemand og andre udefrakommende påvirkninger.
I øjeblikket leverer vi ikke varer ud på lørdage, søndage og helligdage.
Fragtgebyr oversigt:

Almindelig levering i Danmark, fragten er gratis

Ordrer med levering til andet EU land, end på lisren ovenfor, tillægges fragt på kr. 150,00 DKK.
Levering til land udenfor EU tilkommer pågældende lands told og moms afregning. Fragten efter gældende FedEx takster.

La Chance er ikke erstatningspligtig, hvis der ved bestilling er angivet en forkert adresse, og dette medfører bortkomst af forsendelsen.

BESKADIGET PAKKE
Er din pakke beskadiget ved levering skal der reklameres til Post Danmark eller DAO.
Ved synlig beskadigelse bedes du nægte modtagelse. Er pakken allerede modtaget, skal der reklameres hurtigst muligt og gerne samme dag. Husk at modtage med FORBEHOLD. Kontakt La Chance kundeservice på info@lachance.dk- så hjælper vi med reklamtionsbehandlingen.